Email Access & Settings

The email server address for receiving email (both POP3 and IMAP) should be entered into your email software using the format and your domain name (without www. or any other prefix) should be used for the email username.

The outgoing mail server (SMTP) address is the same as the POP3/IMAP server address as shown above. Our outgoing SMTP service uses username and password authentication, so the outgoing SMTP Authentication option (not Secure Password Authentication or SPA) should be enabled in your email software if using our SMTP service for outgoing mail. The username and password to use is the same as your incoming POP3/IMAP email domain username and password.

Alternative Email Port: If you find that your ISP is blocking access to the default outgoing SMTP port (25) then you can use the alternative port of 587 when using your domain email with us.

In many cases the email settings in your device can apply and set-up default email server settings with the details shown above.