{"id":397,"date":"2018-03-24T00:42:06","date_gmt":"2018-03-24T00:42:06","guid":{"rendered":"https:\/\/domainsplus.uk\/domains\/?p=397"},"modified":"2018-03-24T00:42:06","modified_gmt":"2018-03-24T00:42:06","slug":"what-are-the-limits-on-my-email-accounts","status":"publish","type":"post","link":"https:\/\/domainsplus.uk\/domains\/what-are-the-limits-on-my-email-accounts\/","title":{"rendered":"What are the limits on my email accounts?"},"content":{"rendered":"<p>To protect our servers, we have placed limits on some email features, including the number of emails you can send, the size of your mailbox, and the file size of attachments.<\/p>\n<h3>Sending Emails<\/h3>\n<p>For emails you are sending, the limits are:<\/p>\n<ul>\n<li><strong>WebMail<\/strong>: 50 emails per day<\/li>\n<li>Desktop client or device: 500 emails per hour, with 100 recipients per email<\/li>\n<li>Website script that sends email: 1,000 emails every 12 hours<\/li>\n<li>Mailing list: As many emails as you like, with 2,500 subscribers per list<\/li>\n<\/ul>\n<p>We have a <em><strong>Zero Tolerance<\/strong><\/em> policy on users sending unsolicited email.\u00a0 If our systems are deliberately used to send unsolicited email, we will suspend the user\u2019s account.<\/p>\n<h3>Email Attachments<\/h3>\n<p>The limits on attachment sizes are:<\/p>\n<ul>\n<li>Using <strong>WebMail<\/strong><em><strong>:<\/strong><\/em>\u00a02MB in total<\/li>\n<li>Using a mail client or a device: 30MB in total<\/li>\n<\/ul>\n<p>When you attach a file to an email, it increases in size, and even though the file may be smaller than the limit when you check its properties as a separate file, it may be over the limit when attached to an email. We also have no control over the limits set by other companies, who may have set their limits much lower \u2013 some even down to 2MB.<\/p>\n<p>If you attempt to send an email attachment over your limit or your recipient\u2019s limit, the email will be bounced back to you.<\/p>\n<p>If someone sends you an email with attachments larger than 30MB, that email will be bounced back. The sender will receive a message informing them that the message size exceeds the size limit for your server.\u00a0 You must then contact the sender to work out another way of sending attachments.<\/p>\n<p>One way of sending large files to your recipient is if you both use <em>Microsoft Outlook<\/em> or <em>Microsoft Outlook Express<\/em>.\u00a0 Certain versions of this software includes a \u2018<em>Break apart messages<\/em>\u2019 feature, where you can break an attachment up into sequential emails and they are recombined on the recipient\u2019s computer.<\/p>\n<h3>Mailbox Size<\/h3>\n<p>The size of your mailbox will depend on which email package you have:<\/p>\n<ul>\n<li>Standard Mailbox: 1GB capacity<\/li>\n<li>Premium Mailbox: Initial 2GB capacity, but can be upgraded to 10GB in 2GB increments<\/li>\n<li>Exchange Mailbox: 30GB capacity<\/li>\n<\/ul>\n<p><span style=\"color: #008000;\">If you use our <strong>WebMail<\/strong> or <strong>IMAP<\/strong>, this capacity includes all attachments and any emails you have in the \u2018<strong>Trash<\/strong>\u2019 but have not deleted.<\/span><\/p>\n<p>If you are close to your 1GB mailbox limit, emails sent to you that would cause you to exceed your limit will not be delivered to your mailbox.\u00a0 If you receive smaller emails, but not the larger ones, this could be what is causing that problem.<\/p>\n<p><strong>Please note:<\/strong> As part of our regular server housekeeping, any Standard Mailboxes that have not been checked for 100 days may be automatically deleted.<\/p>\n<p>If your <em><strong>Standard Mailbox<\/strong><\/em> is too small, you can increase the capacity by upgrading to a <em><strong>Premium Mailbox<\/strong><\/em>. Your mail will be automatically transferred over, with no loss of data.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To protect our servers, we have placed limits on some email features, including the number of emails you can send, the size of your mailbox, and the file size of attachments. Sending Emails For emails you are sending, the limits are: WebMail: 50 emails per day Desktop client or device: 500 emails per hour, with &#8230; <a title=\"What are the limits on my email accounts?\" class=\"read-more\" href=\"https:\/\/domainsplus.uk\/domains\/what-are-the-limits-on-my-email-accounts\/\" aria-label=\"Read more about What are the limits on my email accounts?\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[],"class_list":["post-397","post","type-post","status-publish","format-standard","hentry","category-email-support"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What are the limits on my email accounts? - Domains Plus<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/domainsplus.uk\/domains\/what-are-the-limits-on-my-email-accounts\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What are the limits on my email accounts? - Domains Plus\" \/>\n<meta property=\"og:description\" content=\"To protect our servers, we have placed limits on some email features, including the number of emails you can send, the size of your mailbox, and the file size of attachments. Sending Emails For emails you are sending, the limits are: WebMail: 50 emails per day Desktop client or device: 500 emails per hour, with ... Read more\" \/>\n<meta property=\"og:url\" content=\"https:\/\/domainsplus.uk\/domains\/what-are-the-limits-on-my-email-accounts\/\" \/>\n<meta property=\"og:site_name\" content=\"Domains Plus\" \/>\n<meta property=\"article:published_time\" content=\"2018-03-24T00:42:06+00:00\" \/>\n<meta name=\"author\" content=\"domainsplus\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"domainsplus\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/domainsplus.uk\\\/domains\\\/what-are-the-limits-on-my-email-accounts\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/domainsplus.uk\\\/domains\\\/what-are-the-limits-on-my-email-accounts\\\/\"},\"author\":{\"name\":\"domainsplus\",\"@id\":\"https:\\\/\\\/domainsplus.uk\\\/domains\\\/#\\\/schema\\\/person\\\/4627541fc3a0e3ae25428d32780aa10d\"},\"headline\":\"What are the limits on my email accounts?\",\"datePublished\":\"2018-03-24T00:42:06+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/domainsplus.uk\\\/domains\\\/what-are-the-limits-on-my-email-accounts\\\/\"},\"wordCount\":487,\"publisher\":{\"@id\":\"https:\\\/\\\/domainsplus.uk\\\/domains\\\/#organization\"},\"articleSection\":[\"Email Support\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/domainsplus.uk\\\/domains\\\/what-are-the-limits-on-my-email-accounts\\\/\",\"url\":\"https:\\\/\\\/domainsplus.uk\\\/domains\\\/what-are-the-limits-on-my-email-accounts\\\/\",\"name\":\"What are the limits on my email accounts? - Domains Plus\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/domainsplus.uk\\\/domains\\\/#website\"},\"datePublished\":\"2018-03-24T00:42:06+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/domainsplus.uk\\\/domains\\\/what-are-the-limits-on-my-email-accounts\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/domainsplus.uk\\\/domains\\\/what-are-the-limits-on-my-email-accounts\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/domainsplus.uk\\\/domains\\\/what-are-the-limits-on-my-email-accounts\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/domainsplus.uk\\\/domains\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"What are the limits on my email accounts?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/domainsplus.uk\\\/domains\\\/#website\",\"url\":\"https:\\\/\\\/domainsplus.uk\\\/domains\\\/\",\"name\":\"Domains Plus\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/domainsplus.uk\\\/domains\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/domainsplus.uk\\\/domains\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/domainsplus.uk\\\/domains\\\/#organization\",\"name\":\"Domains Plus\",\"url\":\"https:\\\/\\\/domainsplus.uk\\\/domains\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/domainsplus.uk\\\/domains\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/domainsplus.uk\\\/domains\\\/wp-content\\\/uploads\\\/2018\\\/03\\\/Domains-Plus-Logo.png\",\"contentUrl\":\"https:\\\/\\\/domainsplus.uk\\\/domains\\\/wp-content\\\/uploads\\\/2018\\\/03\\\/Domains-Plus-Logo.png\",\"width\":310,\"height\":80,\"caption\":\"Domains Plus\"},\"image\":{\"@id\":\"https:\\\/\\\/domainsplus.uk\\\/domains\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/domainsplus.uk\\\/domains\\\/#\\\/schema\\\/person\\\/4627541fc3a0e3ae25428d32780aa10d\",\"name\":\"domainsplus\",\"url\":\"https:\\\/\\\/domainsplus.uk\\\/domains\\\/author\\\/domainsplus\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What are the limits on my email accounts? - Domains Plus","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/domainsplus.uk\/domains\/what-are-the-limits-on-my-email-accounts\/","og_locale":"en_GB","og_type":"article","og_title":"What are the limits on my email accounts? - Domains Plus","og_description":"To protect our servers, we have placed limits on some email features, including the number of emails you can send, the size of your mailbox, and the file size of attachments. Sending Emails For emails you are sending, the limits are: WebMail: 50 emails per day Desktop client or device: 500 emails per hour, with ... Read more","og_url":"https:\/\/domainsplus.uk\/domains\/what-are-the-limits-on-my-email-accounts\/","og_site_name":"Domains Plus","article_published_time":"2018-03-24T00:42:06+00:00","author":"domainsplus","twitter_card":"summary_large_image","twitter_misc":{"Written by":"domainsplus","Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/domainsplus.uk\/domains\/what-are-the-limits-on-my-email-accounts\/#article","isPartOf":{"@id":"https:\/\/domainsplus.uk\/domains\/what-are-the-limits-on-my-email-accounts\/"},"author":{"name":"domainsplus","@id":"https:\/\/domainsplus.uk\/domains\/#\/schema\/person\/4627541fc3a0e3ae25428d32780aa10d"},"headline":"What are the limits on my email accounts?","datePublished":"2018-03-24T00:42:06+00:00","mainEntityOfPage":{"@id":"https:\/\/domainsplus.uk\/domains\/what-are-the-limits-on-my-email-accounts\/"},"wordCount":487,"publisher":{"@id":"https:\/\/domainsplus.uk\/domains\/#organization"},"articleSection":["Email Support"],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/domainsplus.uk\/domains\/what-are-the-limits-on-my-email-accounts\/","url":"https:\/\/domainsplus.uk\/domains\/what-are-the-limits-on-my-email-accounts\/","name":"What are the limits on my email accounts? - Domains Plus","isPartOf":{"@id":"https:\/\/domainsplus.uk\/domains\/#website"},"datePublished":"2018-03-24T00:42:06+00:00","breadcrumb":{"@id":"https:\/\/domainsplus.uk\/domains\/what-are-the-limits-on-my-email-accounts\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/domainsplus.uk\/domains\/what-are-the-limits-on-my-email-accounts\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/domainsplus.uk\/domains\/what-are-the-limits-on-my-email-accounts\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/domainsplus.uk\/domains\/"},{"@type":"ListItem","position":2,"name":"What are the limits on my email accounts?"}]},{"@type":"WebSite","@id":"https:\/\/domainsplus.uk\/domains\/#website","url":"https:\/\/domainsplus.uk\/domains\/","name":"Domains Plus","description":"","publisher":{"@id":"https:\/\/domainsplus.uk\/domains\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/domainsplus.uk\/domains\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/domainsplus.uk\/domains\/#organization","name":"Domains Plus","url":"https:\/\/domainsplus.uk\/domains\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/domainsplus.uk\/domains\/#\/schema\/logo\/image\/","url":"https:\/\/domainsplus.uk\/domains\/wp-content\/uploads\/2018\/03\/Domains-Plus-Logo.png","contentUrl":"https:\/\/domainsplus.uk\/domains\/wp-content\/uploads\/2018\/03\/Domains-Plus-Logo.png","width":310,"height":80,"caption":"Domains Plus"},"image":{"@id":"https:\/\/domainsplus.uk\/domains\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/domainsplus.uk\/domains\/#\/schema\/person\/4627541fc3a0e3ae25428d32780aa10d","name":"domainsplus","url":"https:\/\/domainsplus.uk\/domains\/author\/domainsplus\/"}]}},"_links":{"self":[{"href":"https:\/\/domainsplus.uk\/domains\/wp-json\/wp\/v2\/posts\/397","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/domainsplus.uk\/domains\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/domainsplus.uk\/domains\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/domainsplus.uk\/domains\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/domainsplus.uk\/domains\/wp-json\/wp\/v2\/comments?post=397"}],"version-history":[{"count":1,"href":"https:\/\/domainsplus.uk\/domains\/wp-json\/wp\/v2\/posts\/397\/revisions"}],"predecessor-version":[{"id":398,"href":"https:\/\/domainsplus.uk\/domains\/wp-json\/wp\/v2\/posts\/397\/revisions\/398"}],"wp:attachment":[{"href":"https:\/\/domainsplus.uk\/domains\/wp-json\/wp\/v2\/media?parent=397"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/domainsplus.uk\/domains\/wp-json\/wp\/v2\/categories?post=397"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/domainsplus.uk\/domains\/wp-json\/wp\/v2\/tags?post=397"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}